Telesales Representative Job Description: Qualification, Salary, Working Hours

As Telesales Representative your main job is to be the voice of your company, connecting with potential customers over the phone and convincing them to buy your products or services. Sounds simple enough, right? Well, it takes a special kind of person to really do this job.

Telesales Representative Job Duties and Responsibilities?

• Spend the majority of your time on the phone, making outbound calls to leads and prospects
• Engage in lively conversations, building rapport and trust with each customer
• Expertly explain the features and benefits of your company’s offerings
• Handle objections and concerns with poise and professionalism
• Consistently hit the sales targets set by your manager
• Attend team meetings to discuss new strategies and industry trends

Now, you might be wondering, “What kind of education or background do I need to land a telesales job in the UK?” The good news is, there’s no one-size-fits-all answer here. Many successful telesales reps come from a wide range of educational and professional backgrounds.

Telesales Representative Educational Requirements:

• High school diploma or equivalent
• Vocational qualifications in sales, customer service, or business
• Degree in marketing, communications, or a related field

Tele Sales Representative Skills:

But the most important qualities aren’t necessarily found on a diploma or certificate. Instead, employers are often on the lookout for candidates who possess the following traits:

• Excellent communication skills
• Great telephone manner
• Good rejection handling
• Ability to identify customer needs
• Ability to work well under pressure
• Target oriented
• A genuine passion for helping customers and driving results
• Strong problem-solving abilities

Telesales Representative Average Annual Salary:

Tele Sales Representative Working Hours:

You can expect a standard workweek of around 38 to 40 hours.